International Shipping


International orders

Purchases sent to addresses outside the United States may be assessed local taxes, duties, etc. upon arrival which will be at your own responsibility. If a shipment is abandoned or you refuse a shipment due to the local taxes or duties not being paid, DockCase will not issue you a refund for your order. Orders can be delayed due to verification or time of the order being placed. Items that are not regularly stocked cannot be held to the expected delivery dates. Orders may be delivered in separate shipments. We are not responsible for lost or stolen items.


Shipping Orders

Orders will ship within 1-2 business days of when the completed order is received and payment is processed. Preorders or items that are marked online as “Backorder” will ship at a future date. Any expected delivery dates that may be given are only estimates. Orders can be delayed due to verification or time of the order being placed.  Orders may be delivered in separate shipments. 


Shipping Fees

Shipping fees are based on the destination, size, and weight of your item(s). You can calculate your estimated standard shipping fee for any product by adding a product to your shopping cart and including basic shipment information, which includes your nation and postal code.


Shipping Warehouse

Right now, we have 3 warehouses, located in the United States, Germany, and Shenzhen, China, respectively. And correspondingly, we will arrange the shipment via Deutsche Post DHL from Germany, via DHL GM Packet Plus from United States warehouse, and DHL International, S.F. T-Cat, Aramex and TNT from Shenzhen, China.



Shipping Time

* Please be noted that all the shipping days are calculated as business days;

Europe

Country/Region

Deutsche 

Post DHL

DHL 

International

Germany

1 Day DDP

2-4 Days DDU

United Kingdom

3-4 Days DDP

2-4 Days DDU

France

3-4 Days DDP

2-4 Days DDU

Italy

3-4 Days DDP

2-4 Days DDU

Belgium

3-4 Days DDP

2-4 Days DDU

Netherlands

3-4 Days DDP

2-4 Days DDU

Luxembourg

3-4 Days DDP

2-4 Days DDU

Denmark

3-4 Days DDP

2-4 Days DDU

Finland

3-4 Days DDP

2-4 Days DDU

Greece

3-4 Days DDP

2-4 Days DDU

Ireland

3-4 Days DDP

2-4 Days DDU

Spain

3-4 Days DDP

2-4 Days DDU

Portugal

3-4 Days DDP

2-4 Days DDU

Sweden

3-4 Days DDP

2-4 Days DDU

Austria

3-4 Days DDP

2-4 Days DDU

Norway


2-4 Days DDU

Switzerland


2-4 Days DDU

Bulgaria

3-4 Days DDP

2-4 Days DDU

Cyprus

3-4 Days DDP

2-4 Days DDU

Estonia

3-4 Days DDP

2-4 Days DDU

Latvia

3-4 Days DDP

2-4 Days DDU

Lithuania

3-4 Days DDP

2-4 Days DDU

Slovakia

3-4 Days DDP

2-4 Days DDU

Czech

3-4 Days DDP

2-4 Days DDU

Hungary

3-4 Days DDP

2-4 Days DDU

Poland

3-4 Days DDP

2-4 Days DDU

Romania

3-4 Days DDP

2-4 Days DDU

Australia


2-4 Days DDU

New Zealand


2-4 Days DDU

Russia - Moscow, 

St. Petersburg

will be delivered via TNT in 

5-7 business days (DDU);


America

Country/Region

DHL GM 

Packet Plus

DHL

International

Canada6-8 Days DDU2-4 Days DDU
Mexico

3-5 Days DDU
Chile
3-5 Days DDU


Asia
Country/Region

DHL International

Japan

2-4 Days DDU

South Korea

2-4 Days DDU

Singapore

2-4 Days DDU

Thailand

2-4 Days DDU

Indonesia

2-4 Days DDU

Malaysia
2-4 Days DDU
Philippines2-4 Days DDU
India

2-4 Days DDU

Saudi Arabia

4-5 Days DDU

UAE

4-5 Days DDU

Qatar

4-5 Days DDU

HongKong SARdelivered via S.F. in 2-4 days;
Taiwandelivered via T-Cat in 3-4 days;
China Mainland
delivered via S.F. in 2-4 days;


* DDP - Duties and taxes are included in the product's price.

* DDU - Duties, and taxes are not included in the product's price and are the responsibility of the customer. Payment of these fees is required to release your order from customs upon arrival.

* For the rest of world shipment, please Contact Us for more details.


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